From BI Connector v5.0 and above, the users can deactivate and release a license key from a machine themselves, for reactivating in a new machine.
Note: You need to deactivate a license online if it was activated online. Similarly, you need to deactivate a license offline if it was activated offline.
Please refer to this article to deactivate a license offline.
Please follow the below steps to deactivate a license online:
Step1: Open the ODBC Administrator 64-bit console.
Step2: Select any of the DSNs configured using the BI Connector Driver, and click Configure.
Step3: In BI Connector UI, click on Activate License icon.
Step4: In the window that opens up, click the Deactivate button at the bottom.
Now the license key will be deactivated from the particular machine. Once the deactivation is successful, the following message will be shown.
Note: If you want to deactivate any previously activated license key from the particular machine, you need to reactivate the particular license key in that machine, then try to deactivate the license key.
If you have any questions or issues while deactivating the license, contact us at support@biconnector.com or file a ticket at our support portal. We are just a click away.