Troubleshooting

Instructions to resolve common issues of using BI Connector

How to generate RSL(Prompt answer XML) in MicroStrategy Server for troubleshooting?
Please follow the step by step instructions to generate RSL( Prompt answer XML ), so that we can diagnose your issue quickly. Go to  Start -> All Prog...
Thu, 20 Apr, 2017 at 3:40 AM
How to generate a clean set of BI Connector(Tableau - MicroStrategy connector) log files for troubleshooting?
Please follow the step by step instructions below to generate a clean set of log files for us so that we can diagnose your issue quickly. Close Tableau. ...
Sun, 16 Sep, 2018 at 11:16 PM